Ian Truscott
I am a tea-drinking, B2B technology marketing chap who is constantly talking about creating ART – Awareness, Revenue and Trust.
Real Life Customer Service is the Benchmark for Digital (Or Just Don't Piss People Off)
The Minimum Valuable Sales Pitch Conundrum, The Tease and The Work
Uh huh, the customer would ask for a faster horse
Marketers: Engage with the Real People - A Lesson from Brexit and Trump
Keeping Your Promises in The Tale of Two Brands
Personalization – The hard bit is the bet
Hello MRM (and Hello Acquia)