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My informal personal blog, once called “Hovering Over the Back Button”, now, as I post on Tuesday’s it’s “Tuesday 2¢”, if you want to follow it every week, I’ve created a LinkedIn newsletter too.


  • Localization – Do You Know the Dutch?

    Localization – Do You Know the Dutch?

    Late last year, I was on a business trip to do a keynote speech Amsterdam. Over dinner the night before I was asked a really interesting question – ‘Do you know the Dutch?’ Notice the

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  • The Answer to Every Web Content Publishing Problem Is a Bicycle?

    The Answer to Every Web Content Publishing Problem Is a Bicycle?

    A couple of things have inspired this post, firstly Quora’s insistence that the answer to every CMS question is Drupal, (actually more correctly the communities answer to every question) and a chance encounter of a fellow

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  • Other Writing – Roundup of 2010

    A roundup of articles and papers I wrote during 2010, the majority of which I was an analyst working for The Gilbane Group.  Content, Context and Conversation: The Three Kings of Consumer Engagement – Research Whitepaper for

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  • Who Will Buy This Web Engagement?

    Who Will Buy This Web Engagement?

    As the holidays approach, my SKY+ hard disk (PVR/Tivo thing) is brimming with movies ready for the onset of quality time with my young family. Perhaps our viewing pleasure as I recuperated from what I

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  • External writing – roundup of 2010

    For the majority of 2010 I was working for The Gilbane Group as an analyst, where I wrote a number of papers, external articles and blog posts, for publications such as CMS Wire, Fierce Content

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  • Web Engagement – The Emperor’s New Clothes?

    Recently I’ve been seeing ‘an examination’ shall we say of the term Web Engagement Management and the acronym WEM. There is a suggestion that it’s a figment of the fervid imaginations of software vendor marketing

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  • Content vs Conversation – no.. email is not a CMS…

    I’ve just had a great conversation with a new Gilbane client (a really switched on bunch of folks) and one of the guys  used the expression “content vs conversation” when talking about the way content

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